Frequently asked questions

Why this name “Bridge and Bond”?

The name Bridge and Bond represents our core purpose of connecting people. The word "Bridge" signifies our role in spanning the gap between generations and bridging the emotional distances that can lead to loneliness. The word "Bond" represents the deep, genuine, and meaningful relationships that are formed through these dedicated conversations. Together, the name reflects our commitment to creating lasting connections that combat loneliness.

Why choose "Bridge and Bond"?

We are committed to providing consistent companionship that goes beyond a simple phone call. We understand the value of dedicated time and meaningful conversation.

Is this easy for older adults to use? Do they need technology understanding ? What devices are compatible with this service ? Do people need internet access for availing this service?

We've made our process as simple as possible. For people who are comfortable with technology, they can use WhatsApp on their smartphones, or tablets with internet access. For those who prefer a more traditional approach, they can connect through a standard phone call, requiring no special technology or internet access. The only requirement is a working phone line.

Can people with hearing or vision impairment join?

Yes, absolutely. For people with hearing impairment, video call option allows for visual cues and lip-reading, and the audio can be amplified using hearing aids. For those with vision impairment, audio-only phone calls are a perfect fit, focusing entirely on the warmth and comfort of a spoken conversation.

Is this secure and confidential ?

Yes, this is designed to be completely secure and confidential. Here's how we ensure the privacy and safety : 1) Strict Confidentiality: All conversations between two people are private. They need to disclose only those details which are not private and personal to ensure no one misuses those 2) Data Security: Any personal information you provide in platform is stored securely, and we use robust security protocols to protect your data. We do not share your information with any third parties.

If a person is travelling, can they still use this platform?

Yes. As long as the person has access to a phone or an internet connection (depending on the service chosen), they can continue to receive calls from others, ensuring consistency no matter where they are.

How can I join this platform?

Getting started is easy. Just join us free by submitting your details in this form. Our team will guide you through the process, answer any remaining questions, and help you find the a conversational companion.

Can older adults who are staying in senior /assisted living, join this?

Absolutely. Even in senior living communities, many individuals can still experience loneliness. Our platform provides a consistent one-on-one relationship .